Andrew Arnold
Facilities Management
& Operations Leader
Leading people, optimizing operations, and transforming complex facility environments into high-performing organizations.
15+ years of progressive leadership across facilities management, integrated facilities management, operations, workforce development, project management, client relationships, and operational improvement.
15+ YEARS
Leadership Experience
17 STATES
Operational Leadership
15 MANAGERS
Led Across Distributed Ops
~$30M
Annual Facility Spend
"I bring people, processes, technology, and business objectives together to build stronger operations."
My leadership approach is rooted in operational discipline and people development. I believe that sustainable success in facilities management requires a deep commitment to both the processes that drive efficiency and the teams that execute them on the ground.
By fostering strategic client partnerships, focusing on strict cost optimization, and demanding uncompromising service quality, I create environments defined by accountability and continuous improvement.
Core Focus Areas
About Andrew
The Leader Behind
the Operations
Building a progressive career through hands-on leadership, strategic oversight, and a commitment to operational excellence.
I have developed my leadership foundation through multiple escalating roles within Aramark Facility Services. By consistently delivering on ambitious KPIs, transforming underperforming accounts, and elevating service standards, I advanced through the organization to my current executive role.
As a Facility Services District Manager, I oversee a massive and highly complex portfolio. I am directly responsible for 15 managers spread across 17 states, effectively managing an annual facility-services spend of approximately $30M. My role demands high-level strategic planning coupled with the ability to execute on the ground—ensuring that every site, every team, and every vendor operates at peak efficiency.
View Full Experience
15+
Years Building
High-Performing
Teams
Leadership Pillars
Core Competencies
People
Build capable teams and develop future leaders.
Workforce development, hiring, training, accountability, and performance management.
Operations
Create reliable, efficient, and consistent operations.
Integrated Facilities Management (IFM), service delivery, process improvement, productivity, and resource utilization.
Performance
Turn operational discipline into measurable business value.
Cost optimization, productivity savings, efficiency, financial awareness, and profitability.
Partnership
Build relationships that strengthen organizational performance.
Client relationships, executive collaboration, vendor management, frontline employees, and cross-functional stakeholders.
Leadership at Scale
Experience
Leadership
Led Directly
Services Spend
& Developed
Safety Compliance
Career Journey
A Career Built Through Progression
From frontline operations to multi-state leadership.
Construction Engineer I / II
Focus: Construction coordination, drawings, RFIs, schedules, inspections, quality control, contractors, safety, change orders, and project closeout.
Custodial Manager
Chicago Park District
Project Manager
Great Lakes West Region. Inventory projects, planning, tracking, resource allocation, and cost visibility.
Front Line Manager
Dolton/Riverdale School District 148
Custodial Manager / Front Line Manager
Matteson Elementary School District 159
Project Manager
Chicago Public Schools
General Manager → District Manager
IFM services, operational continuity, workflow improvement, resource utilization, and safety compliance.
Training & Development Manager
Developed standardized training programs and trained approximately 1,700 janitorial employees.
Facility Services District Manager
Led 15 managers across 17 states and oversaw approximately $30M in annual facility-services spend.
FROM FRONTLINE EXPERIENCE TO EXECUTIVE-LEVEL OPERATIONAL LEADERSHIP
Selected Leadership Impact
Case Studies
Case Study 01
Multi-State Operations
Leading at scale across 17 states.
Andrew led 15 managers across geographically distributed operations while maintaining focus on service delivery, client relationships, productivity, cost efficiency, and operational performance.
Case Study 02
Workforce Development
Training people. Building capability.
Developed standardized training programs and trained approximately 1,700 janitorial employees through hands-on operational programs.
Case Study 03
Operational Performance
Improving efficiency without sacrificing service.
Developed strategies focused on productivity savings, operating-cost reduction, operational consistency, and profitability.
Case Study 04
Vendor Management
Strengthening the service ecosystem.
Optimized vendor onboarding and multi-site services to improve supplier performance, operational consistency, and cost efficiency.
Case Study 05
Technology-Enabled Operations
Using systems to improve visibility and accountability.
Experience using multiple CMMS and facility-management platforms to support service tracking, workforce readiness, operational visibility, and performance management.
Case Study 06
Safety & Compliance
Building safer, more accountable operations.
Supported ISNetworld safety compliance implementation across eight sites.
How I Create Value
The Operational Process
Understand
Assess people, facilities, processes, risks, and business requirements.
Align
Connect operational priorities with organizational and client objectives.
Improve
Identify opportunities for efficiency, productivity, service improvement, and cost control.
Sustain
Build accountability, standardization, leadership capability, and continuous improvement.
Core Capabilities
Expertise Matrix
Facilities Management
- Integrated Facilities Management
- Facility Services
- Janitorial Services
- Maintenance Management
- Multi-Site Operations
- Service Delivery
Leadership
- Team Leadership
- Workforce Development
- Employee Hiring
- Staff Recruiting
- Manager Development
- Performance Management
Business & Strategy
- Strategic Planning
- Cost Optimization
- Productivity Improvement
- Resource Allocation
- Vendor Management
- Client Services
Project Management
- Project Coordination
- Construction Coordination
- Inventory Management
- Quality Control
- Scheduling
- Process Improvement
Risk & Compliance
- Safety Compliance
- OSHA
- ISNetworld
- Operational Standards
- Risk Management
Technology & Operational Systems
Qualifications
Credentials & Education
Certifications
CPMM
Certified Plant Maintenance Manager
OSHA 30-HOUR
Safety Certification
CPO
Certified Pool Operator
CPS CERTIFICATION
NATIONAL PROGRAM FOR PLAYGROUND SAFETY
Inspector Certification
Education
Class of 2009
Bachelor of Science
Construction Management
& Sociology
Western Illinois University
Professional Training
Leadership Philosophy
"Successful facilities management is about more than maintaining buildings. It is about creating reliable, efficient environments that allow organizations and their people to perform at their best."
Professional References
Executive References & Endorsements
Direct professional references from executive leadership, vice presidents, and district leadership at Aramark Facility Services who have worked directly with Andrew across multi-state operations and complex accounts.
Micah Narel
Regional Vice President
Aramark Facility Services
Leon Koehler
Vice President, Center of Excellence
Aramark Facility Services
Brian Bilthuis
Regional Vice President
Aramark Facility Services
Matt Wrublesky
District Manager
Aramark Facility Services
Official References Dossier
Complete References Available for Executive Search
Download the official reference sheet or connect directly with Andrew to discuss executive leadership opportunities.
Contact
Let's build better operations.
Whether the challenge is improving facility performance, developing teams, optimizing service delivery, controlling costs, or leading complex operations, Andrew brings a practical, people-focused, and strategic approach to the table.